Privacy and Terms


Life Fitness New Zealand ( owns and operates this website. The terms govern your relationship with ( Access to and use of this Website and the products and services available through this Website (collectively, the “The Privacy Policy”) are subject to the following terms, conditions and notices (the “Privacy Policy”)

Purchasing & Payment

Life Fitness NZ requires customers to have an account with Life Fitness New Zealand to be able to purchase using the 'Invoice' option from our online store ( 

Your credit card will be charged by Advance Fitness Distribution Ltd (trading as Life Fitness).

Life Fitness NZ gives customers convenient, easy and secure shopping. Products displayed on this site can be ordered online using a Credit Card or by Invoice, which will be sent to you for payment. The total cost shown online is GST exclusive and does not include Shipment Costs, please refer to our Shipping Policy for further information. In some cases payment may be required before the dispatch of the order. Please contact for any queries.

Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction.

All prices are in New Zealand dollars (NZ$) and exclude GST (15%). All prices are correct at time of publication; however we reserve the right to alter prices for any reason.

Order confirmation and invoices will be delivered via email and records of previous transactions are available from the website once securely logged in as a customer. Previous transactions shown online may not match invoices for that order as online information does not include shipment costs.


Payment can be made using the Credit Card option or by Invoice. To be eligible to be invoiced we require you to have an account with Life Fitness New Zealand.
This Invoice option is for existing customers with an account only.

In some cases we may require payment before we dispatch your order. In this case we will notify you. If prepayment is required then this will affect the shipping option you selected during checkout. Otherwise payment is required once the goods have been delivered - C.O.D (Cash on Delivery).




This privacy policy covers how Life Fitness NZ, (“us”, “we” or “our”) treats personal information that it collects and receives on ( or through our services. We use information shared with us for the sole purpose of running and improving our services. This policy tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with questions or concerns.

By accessing, using, or browsing the website you agree to be bound by this privacy policy. If you do not agree to be bound by this privacy policy then you should stop accessing and using the website. 

Any reference to "we", "our" or "us" in this privacy policy means Life Fitness NZ.


What Information do we Collect?

As part of using ( the following kinds of information may be collected:

1. Login credentials - When you sign up for an account at (, we ask you for your email address and a password. We use this information for the purpose of ensuring only you have access to your account.

2. Cookies - Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (eg Macintosh or Windows), the browser that you use (eg Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:

         1. Track traffic patterns to a web site,
         2. Ensure that the most relevant content is being shown,
         3. Allow you to enter certain site member services without having to log in each time you visit,
         4. Ensure faster web page access in certain situations.
3. Tracking Technologies & Third Party Cookies - The use of cookies by our service providers is not covered by our privacy statement. We use Google Analytics, a third-party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics. We have no access to or control over these cookies and this privacy statement does not cover the use of cookies by any third-party. We encourage you to review Google Analytics privacy policy at
4. Log and session information - When you use (, we record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends.
5. User communications - When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and our support.
6. We may also send you updates about your account or Life Fitness NZ products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email.
7. Email address information - this may be provided by you at some point when you register for use of any available web site feature. Emails may be in the form of Life Fitness NZ bulletins or other messages, either regular or ad-hoc, that are only relevant to Life Fitness NZ. We endeavour to keep them spam free and will not bombard you with emails with offers that are not related to our business. Any 'subscription' type emails have simple, effective 'Unsubscribe' facilities at the end of each message should you no longer wish to receive them.


    What Do We Do With Personally Identifiable Information

    We collect this information in order to provide the best possible service to you as customers of, or parties interested in, Life Fitness NZ. To this end we may, from time to time, use the information that you provide for the following purposes:

    1. To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services.
    2. To help provide any other services that from time to time we may offer or you may request.
    3. To offer the most relevant information suitable to you and your interests
    4. For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake.
    5. For any other purposes for which you have given permission.

    Third Parties

    We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services without your prior permission if we have a good faith belief that such action is necessary to:

    1. Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law -
    2. Protect our rights or property or those of our related companies -
    3. Act to protect the interests of our, or our related companies, customers or personnel.

    Online Payments

    If necessary this website may use DPS by Payment Express to facilitate payment transactions. Any data collected will be used in accordance with Payment Express’s privacy policy.

    Google Adwords

    This website may use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Life Fitness NZ Webstore. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy (

    You can set preferences for how Google advertises to you using the Google Ad Preferences page (

    Partners And Linked Websites

    This privacy policy only relates to the Life Fitness NZ Webstore. You are encouraged to review the privacy statements and policies of websites you choose to link to from our (or any other) Webstore so that you can understand how those websites collect, use and share information.

    You should be aware that we are not responsible for the privacy policies or other content on websites linked to or from the Life Fitness NZ Webstore. However, if you find privacy or content problems with websites linked to or from the Life Fitness NZ Webstore, we would appreciate being notified so that we can take the appropriate action.

    Changes To This Privacy Policy

    We reserve the right to change this policy at any time. Any changes will take effect immediately they are posted on the Life Fitness NZ Webstore. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.

    Right Of Access To Your Information

    You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.


    Contacting Life Fitness NZ

    If you have a privacy concern regarding this policy please contact:
    Life Fitness New Zealand
    15 The Boulevard
    Te Rapa, 3200
    Hamilton, NZ


    PO Box 10530, Hamilton, Waikato, NZ 3241.


    Phone: 0800 895 185 or 07 849 3364